រំលង​ទៅ​មាតិកា
មូលដ្ឋានចំណេះដឹង

សំណួរដែលសួរញឹកញាប់

ចម្លើយចំពោះសំណួរទូទៅអំពី ការវាយតម្លៃប្រកួត។

01

Is ការវាយតម្លៃប្រកួត licensed and regulated?

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Yes — ការវាយតម្លៃប្រកួត operates under a Curacao eGaming license, which is standard for international sportsbook platforms. Regulatory compliance is audited quarterly by independent testing agencies to ensure fair odds generation and secure transaction processing. You can verify our license number at the bottom of any page on the site.

02

How are World Cup match odds generated and when are bets settled?

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Odds are compiled by our trading team using form data, head-to-head records, player injuries, and real-time market movements. Pre-match bets are settled based on the official FIFA match result within 30 minutes of the final whistle. For in-play markets, bets are settled using the live match data feed, with odds updating every few seconds during play.

03

What documents do I need to verify my ការវាយតម្លៃប្រកួត account?

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Standard KYC verification requires a government-issued photo ID (passport, driver's license, or national ID) and proof of address (utility bill or bank statement dated within 90 days). For cryptocurrency deposits exceeding $1,000 equivalent, additional source-of-funds documentation may be requested before withdrawal processing.

04

Does ការវាយតម្លៃប្រកួត support responsible gambling tools?

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Yes — you can set daily, weekly, or monthly deposit limits, loss caps, and session time reminders directly in your account settings under Responsible Gaming. Self-exclusion periods (24 hours to 5 years) are available, during which your account is locked and you cannot log in or receive promotional emails. Links to Gamblers Anonymous and BeGambleAware are provided in the footer.

05

Why was my World Cup bet voided even though the match was played?

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Bets may be voided if a match is postponed and rescheduled outside a 48-hour window, or if FIFA officially changes the match format. Bets on a team that withdraws before kickoff are refunded at 1.00 odds. Technical errors such as obvious pricing mistakes on the platform can also result in voided bets under our Terms & Conditions, Clause 7.4.

06

How long do withdrawals take at ការវាយតម្លៃប្រកួត?

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E-wallet withdrawals (Skrill, Neteller, ecoPayz) process within 24 hours after internal review. Card withdrawals take 3-5 business days. Cryptocurrency withdrawals are typically confirmed within 2 hours on the blockchain. All withdrawals require account verification; unverified accounts are limited to $500 per transaction until KYC is completed.